Anthony contacted us in October. He had been shopping at several internet companies and wanted to come in and meet with Brian and look at several Brian Gavin Signature Hearts and Arrows diamonds in the 0.80 – 1.00 carat range. After a couple of visits he selected a beautiful 0.918 H VS2 Brian Gavin Signature H & A. We then started discussing the setting and he wanted to know if we could custom make a diamond wedding set comprising a cathedral style fishtail pave setting with the Truth head and a matching fishtail pave band using our Brian Gavin Signature Melee. He e-mailed us the specs and some inspiration pictures and we set to work to create the CAD. Once he had approved the CAD, we cast the setting in 18K White Gold and set the F/G VS Brian Gavin Signature Melee. We set one "surprise" diamond and one "surprise" sapphire on the inside of the engagement ring shank. A few days after he had received the rings, his fiancee Erika e-mailed us this wonderful testimonial:

Hi Lesley,

This past Saturday on Dec 17th, Anthony asked me what I wanted to do during the day. I noticed that he was looking at his phone for the weather updated and said, "Oh good, it's sunny." I told him I wanted to go to the museum. He was opposed to that. So I thought of another idea-the Houston Zoo, which was one of our most fun dates ever since we've been dating. His reply was, "Actually I was thinking about that too." Sometimes I like to get all made up on the weekends. I curl my hair and/or wear my "weekend" outfits. As I was curling my hair, I heard Anthony shuffling in his study closet and I was a little suspicious that he was messing with the engagement ring. It was a beautiful and fun day at the zoo. I had the best time there. After a while, Anthony asked me what I wanted for dinner. I told him I wanted some hot pot, which would require us to go to Chinatown. He was not up for it. He asked me if I wanted Italian food. I was neutral about it at the time until I was starving a few hours later and didn't care where we were going. While he was driving, I asked him where we were going to eat. He played dumb and said, "I don't know where we are going?" I replied, "TELL ME!" He again said, "I don't know where we are going?" As he turned onto Ella Blvd., I knew right away where we were eating. He was taking me to our first date restaurant called Cavatore. As we walked into the restaurant, he asked the owner if we could sit by the live music. There was a live duet playing that night-a guitarist and singer who were a couple. Since it's around Christmas time, they sung Christmas songs. Throughout our delicious Italian dinner, I noticed that Anthony had his "thinking face" on. I asked him a few times if everything was okay. He just gave me a short, "yeah" reply each time.

After dinner was over, I had to run to the restroom before we left. I came back and Silent Night was being sung live. As I sat down, Anthony looked at me deeply into my eyes and said, "It's a silent night, isn't it?" I looked at him funny and said, "Yeah…sure is…" As he reached out for his glass of water, I then reached out for mine and noticed that the engagement ring was sitting right on top of an ice cube. I was shocked and said, "OH MY GOD!" I looked at him and he got down on his knees and proposed.  He made me cry. It was a very emotional moment. After I said yes to him I had to remind him that he had to put the ring on my finger (it was still in the glass after all this time). The live singer came up to us and told us that nobody has ever proposed while she was singing and congratulated us. Shortly after, the owner of the restaurant came up to us and congratulated us. He surprised us with some champagne on the house. We both told him we didn't think anyone noticed the proposal, but he claimed that everyone in the restaurant did. After dinner, we called it a night and left the restaurant as a newly engaged and very happy couple. =) Erika O.

© 2012, Brian Gavin. All rights reserved. Including all photographs, written word and video, but not limited to unless noted.

A very loyal customer recently sent her diamond engagement ring in for a reset and we just received this wonderful e-mail from her:

Hi Lesley, I received my rings last week right before Thanksgiving weekend. Perfect timing! I love the reset into the new setting w/ wedding band. I think the way the fishtail pave looks itself gives all the melees even more sparkle. And the craftsmanship is AMAZING. Not a single prong on my full eternity wedding band or engagement ring snags any of my clothing. And thank you so much for the new blankee. I almost want to use it myself instead of letting my son use it. It really is quality material.

The business you run and the service is like none other. I'd follow you to the moon if that's where you went. I have tried to apply your same energy, attitude, and warmth to my clients in my business. I am in the financial industry and help clients with financial planning and insurance needs. I talk to clients day in and day out since 1997. But not until I encountered you and your service over the last few years have I really given some serious thought to why people on the forum love you and are so loyal to you and your company.

I find myself sometimes just getting into the daily grind of things and forget that extraordinary customer service is what keeps clients and the referrals coming. In other words, why you are so successful. And even though you and Brian started over with BGD (when any others would have thought it seems so difficult to start from scratch again), because of that special element you have that is so personable, there's no other way but to really take off with flying colors.

I have a lot to learn, and its funny how one learns the lesson in odd little places. Some things I love about BGD:

1. You, Lesley Harris.
2. You & how you remember little personal details I mention throughout the years. It doesn't matter whether you remember by memory or you jotted it down in the memo, but it's special.
3. The thought you put into everything, not limited to but including the polka dot baby blanket I received for my precious son, which started the BGD Signature Blankee.
4. The picture of Brian saying "THANKS for the support" that comes along with the package.
5. How it's stated so honestly on social networking that you want us to help spread the word of BGD, so in return we may win a BGD signature Tit. rose pin. Love it! Because I won one!
6. The amazing detail that goes into each piece created. Where one can tell detail was a priority.
7. All the little extras, like the white gloves, high quality ring/jewelry box.

Thank you all for making this experience such a pleasurable one. May each and everyone at BGD have a wonderful holiday season! Lots of good wishes sent your way, Ying

© 2010, Brian Gavin. All rights reserved. Including all photographs, written word and video, but not limited to unless noted.

At the end of October we were contacted by a customer who was looking to buy an old mine cut elsewhere and have it set into one of our beautiful settings:

I have been frequenting your website over the past few months and have been blown away by your quality craftsmanship. As a dental student I am very detail oriented and can really appreciate the work that goes into producing a great product. Anyway, the setting that I am particularly enamored with is your fishtail pave setting.

In the process, he changed his mind about the diamond and decided to purchase a 1.20ct Brian Gavin Signature Hearts and Arrows diamond. We set it into a platinum fishtail pave setting with F/G VS Brian Gavin Signature melee ¾ of the way around the shank and our famous “Truth” Head. We heard from him a couple of days ago:

Dear Leslie, We got engaged on December 29th, and we couldn’t be happier. The night was made even more memorable by the beautiful ring I purchased. My fiancée, Jackie, loves it so much that she will not stop looking at it! It is so classic and delicate and sparkles like crazy. The craftsmanship is also exceptional. Thank you so much for all your help. We are so thrilled with the ring. I attached a few photos, unfortunately the photos don't come even close to showing the true beauty of the ring. We will definitely be recommending your service to our friends. Craig

To view details for this product please click here

© 2010, Brian Gavin. All rights reserved. Including all photographs, written word and video, but not limited to unless noted.

• Lesley, Just wanted to let you know that my husband gave me the earrings yesterday, and they are beautiful… I just wanted to let you know how happy I am with them. Colleen
• Lesley, I have heard lots of great things about you and Brian on pricescope. My boyfriend and I are in the process of looking at rings and I am wanting a custom piece done. Melanie
• Thanks, Lesley, for the prompt service and Brian for his patience while enriching my scant knowledge. I'll forward these photos to my daughter, who won't see the real sparkle until Thanksgiving. Ann
• Thank you, Lesley!  I love the "sister" pictures. I picked up the earrings and they are beautiful!  Thank you so much for your help with this project.  Thank you too for the valuation forms for the girls and for the nice boxes and white gloves.  I appreciate it.  Patty
• Hi, I'm focusing on purchasing an engagement ring within the next 3 weeks. I've started to shop around and I actually pulled your name from pricescope.com. You are highly regarded and I'm hoping you can direct down the right path in my search for the perfect ring! Ed

© 2009 – 2010, Brian Gavin. All rights reserved. Including all photographs, written word and video, but not limited to unless noted.