We always look forward to the “aha” moment when a customer realizes they made the right decision to choose Brian Gavin Diamonds. From educating customers during the diamond selection process to providing frequent updates and glamour shots of their custom creation during the jewelry making process, our company focuses on having service as pristine as our jewelry. Our customer, Anthony, had his eureka moment when purchasing a Melanie Platinum diamond ring for his wife. “If the diamond is half as nice as you were to me, it’s definitely a winner,” he exclaimed.
Anthony’s ring, featuring a .913 F VVS2 Hearts and Arrows diamond, turned out to be an absolute beauty. Filled with panache and a great sense of humor, Anthony was a pleasure to work with along the way. Brian even cracked a smile when he exclaimed, “Please tell Brian if I wasn’t married, I’d kiss him.”
Here’s what Anthony had to say about his overall experience:
Choosing Brian Gavin was so easy. I turned every stone and spent endless hours fighting the good fight. I sought advice from super stars like Todd of Nice Ice and Mike from Diamond Pro. Hearts and Arrows became apparent and Brian without a doubt was praised highly.
I called BGD one Sunday morning and Lesley answered the phone. Lesley was amazing; no pressure, just great advice. I knew then that I had found the right place. We spoke as long as I needed and she was there for me every step of the way. The emails were answered promptly. I felt like I was the only customer she cared about.
The Diamond arrived and — wow — I was totally blown away. Please save yourself hours and hours of time. Take the short cut to Brian Gavin. The arrows all point to him.
We’re so thankful to have worked with this wonderful couple and look forward to future projects together. Mesmerized by the sparkle? Browse engagement rings like the Melanie setting at briangavindiamonds.com.